Return Policy

Returns

We offer 30 days money back guarantee, if 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

If you want to return your item, it must be unopened and in its original packaging.

If you purchased your item in the store, please return it to the store where you purchased it from.

If you experience difficulties with returns and refunds in the store, please reach out to us at:  info@whatsupenergy.com

To complete your return, we require a receipt or proof of purchase

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the refund is approved, credit will automatically be applied to your credit card or original method of payment, within 3-10 days. A full refund of the purchase price of the product will be refunded. Shipping charges on the original shipment will be also refunded.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.